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Good Governance for Digital Policies: How to Get the Most Out of ICT. The Case of Spain's Plan Avanza download

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Good Governance for Digital Policies: How to Get the Most Out of ICT. The Case of Spain's Plan Avanza
OECD | 02 Nov 2010 | ISBN: 9264031104 | 221 pages | File type: PDF | 2 mb

This report takes inventory of the Plan’s main achievements thus far and its remaining challenges for the future, reflecting on how its next phase (2010-2015) can best serve society.

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Plan Avanza, Spain’s national Information Society strategy, has created a strong momentum for furthering information society (IS) policy in Spain, mobilising close to EUR 9 billion over four years from national, sub-national and non‑governmental stakeholders.

But what have these important investments contributed to wider societal goals such as public sector modernisation and increasing citizens?trust in government; creating job opportunities and preparing a future work force for a competitive, globalised economy; supporting economic reform; improving citizens?welfare and promoting equity?

In particular, the report looks at how Plan Avanza has helped integrate citizens, business and the public administration into the knowledge economy. It identifies areas on which Spain should continue to work: convergence with EU and OECD countries?levels of access to and use of ICT; growth of the ICT sector; and development of e-government services.

Table of contents
Acronyms and key terms
Core messages of the review
Assessments and proposals for action
Prólogo
Principales mensajes del informe Plan Avanza revisión de pares
Principales hallazgos y propuestas de acción
Introduction
Chapter 1 Plan Avanza: an important step forward for information society policy in Spain
Introduction
1.1. Information society strategies
1.2. The Plan Avanza Strategy
1.3. Targeted beneficiaries: addressing Spain’s key information society challenges
1.4. Distribution of budget resources: one indicator of information society priorities
1.5. From Plan Avanza to Plan Avanza
Conclusions
Chapter 2 Governance matters: success factors for the design and implementation of information society strategies
Introduction
2.1. Critical success factors in policy design
2.2. Establishing an effective implementation model
Conclusions
Chapter 3 Assessing the effectiveness of inter-institutional co-ordination under Plan Avanza: the importance of multi-level governance
Introduction
3.1. Multi-level governance: a daily reality for policy makers
3.2. Multi-level governance and survey framework
3.3. Assessing the effectiveness of inter-institutional co-ordination under Plan Avanza: survey and interview findings
Conclusions: improving the performance of Plan Avanza to maximise results
Chapter 4 Delivering benefits to citizens, businesses and the Spanish public administration
Introduction: from measuring ICT diffusion to measuring impact, a bumpy road
4.1. The S-curve framework and analysis of Plan Avanza
4.2. Overview of chapter results
4.3. Plan Avanza and ICT infrastructure: strengthening the foundation of an information society
4.4. Plan Avanza and businesses: promoting productivity, competitiveness and innovation
4.5. Plan Avanza and citizens: working to close digital divides
4.6. Plan Avanza and the public administration: supporting national agendas for modernisation and e-government
Conclusions
Annex A Organisations participating in interviews and roundtables
Central government organisations
Regional and local government representatives
Non-governmental organisations and field visits
Annex B Survey methodology
Bibliography

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