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ITIL Service Transition 2011 Edition (Best Management Practices) download

Download ITIL Service Transition 2011 Edition (Best Management Practices)
  • Upload date: 7-01-2017, 22:15
  • Category: Business

2011 | 360 Pages | ISBN: 0113313063 | PDF | 82 MB

The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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